CRS Offering
Northbound CRS knows every client is different, and that’s why we eschew “one-size-fits-all” solutions in favor of a collaborative approach that results in a custom-built solution to meet the needs of your organization. Our customizable solution provides the flexibility to solve your unique contract renewal business issues, while providing a friendly, competent, highly productive and affordable contract renewal solution.
We follow a simple three step approach:
- Assessment > We work with you and your team to determine what your key business issues are regarding your contract renewals, and we assess what your needs are. Then we work collectively with your team to develop a plan to resolve those business issues.
- High Impact Execution > We deploy our top caliber team to help get your contract renewals, upgrades, maintenance agreements, warranty or any other category of contract renewal numbers to where you expect.
- Grow The Success > Once your initial contract renewal goals are restored, we work with you to develop a plan to continue the growth.
Northbound CRS brings you comprehensive services to address the following contract renewal needs:
- Software License renewals and upgrades
- Extended Warranty renewal and upgrades
- Maintenance Services renewals and upgrades
- Hardware License renewals and upgrades
- Customer contract renewals and upgrades
- Partner and vendor renewals and upgrades
- General Services
- This service is available for all industries and business solutions
- Just ask if you have a contract renewal need and Northbound is happy to see if we have a service to assist.
What does CRS provide you?
- Top quality resources to help improve your customer interactions which translate into happy customers and improved renewal rates.
- These resources coordinate contract change processes with your company (sales, legal, partner, management, other)
- These resources support improved report creation and document management support
- Also, Northbound resources can utilize and leverage your existing systems or provide you with an integrated contract management tool to help automate parts of the entry and reporting process.
- By outsourcing some of your headcount today or use Northbound resources to grow your team, you can reduce costs of delivery and create a pay for performance business.